We've been proudly bringing joy to tables and smiles to faces with the delicious food we've been crafting for over 100 years. A large part of our strong growth and success is because we're always looking for new ways to do things and thinking about how we can create a better, more sustainable future world together. Our success as an industry leader in providing deliciously good food means we can continue to invest in our future as we work towards becoming Australia and New Zealand's first choice for poultry.
Your opportunity to join us as Workers Compensation Manager NSW/QLD!
We are looking for an experienced Workers Compensation Manager to lead and manage a small team in line with relevant legislation, compliance standards and self-insurance licence conditions, across multiple states. Our team manage Australian workers compensation claims in multiple self-insured jurisdictions across the country.
Reporting to the National Workers Compensation Manager, you will be based in our Head Office where you will experience an inclusive, friendly culture where collaboration, knowledge-sharing and diversity is supported. Inghams is a more complex business than you may imagine, offering many challenges and opportunities to grow your career across a variety of fields. This role will require some travel, so a driving license will be required.
Key responsibilities include:
- Lead, train and coach a small team of Case Managers and build team capability in understanding drivers of successful return to work claims management and implementing strategies to ensure the team achieves strong return to work outcomes
- Engage and provide trusted advice to our business to minimise the current and future claims’ risks
- Assist in managing workers compensation claims consistent with legislation, regulations, internal standards, policies and procedures
- Continuously improve operational claims management and ensure compliance with all regulatory requirements
- Keep up to date with changes to legislation and the impact on our processes and business operations
- Manage reporting and compliance obligations, providing support to audits as required and implementing effective solutions in best practice across the business
Key requirements:
- Strong people leadership experience with at least 3 – 5 years’ experience in managing workers compensation claims teams
- Ability to engage and provide trusted advice to our business to minimise the current and future claims’ risks
- Aptitude to coach individuals and build team capability in understanding drivers of successful return to work claims management and ability to implement strategies to ensure the team achieve strong return to work outcomes
- Strong stakeholder management skills and ability to influence at all levels to get the right outcomes for injured workers and the business
- Strong drive to continuously improve operational claims management and ensure compliance with all regulatory requirements
- Outstanding organisational and coordination skills
- Well-developed problem-solving and decision-making skills
- Positive attitude and a willingness to learn
- Self-insurance experience preferred but not essential
We’re looking for people who are curious, caring, courageous and committed to join us; people who want to contribute their best work every single day and continue delivering deliciously good food that’s…Always Good!
