Your opportunity to join our team:

We’re currently looking for a Workers’ Compensation Administrator to join our team, based in North Ryde, NSW. This role plays a critical part in supporting our national case management team, ensuring workers’ compensation claims, payments, and documentation are processed accurately, efficiently, and in line with legislative and company requirements.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with systems and data, and is looking to build or grow a career in workers’ compensation and injury management.

Benefits

• Hybrid working arrangement
• Competitive salary package
• Onsite parking
• Ongoing training and development in workers’ compensation
• Exposure to a national function across multiple sites
• Opportunity to grow your career in a large, ASX-listed organisation
• Supportive and team-focused environment

Daily Tasks:

• Provide administrative support to case managers across multiple sites
• Manage incoming mail and email requests, including payments, documentation, and general enquiries
• Process workers’ compensation payments and maintain accurate records across systems
• Create and manage supplier records, including onboarding new suppliers and processing payments
• Accurately enter and maintain claim, injury, and employee data, ensuring compliance with regulatory coding and audit requirements
• Support the creation and administration of claims, including initial data entry and system setup
• Prepare and upload medical reports, certificates, and documentation, ensuring they are correctly filed and shared with relevant stakeholders
• Update systems with payroll and employee data to ensure accuracy across records
• Respond to stakeholder enquiries and act as a key point of contact for the team
• Support scanning, archiving, and document management processes
• Maintain compliance with workers’ compensation legislation and internal procedures

You will bring to this role:

• Strong data entry skills with high attention to detail and accuracy
• Confidence working across multiple systems and managing high volumes of information
• Proficiency in Microsoft Office Suite
• Excellent communication skills and stakeholder engagement
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• A proactive, team-focused mindset with the ability to work independently
• Previous experience in administration (workers’ compensation administrative experience highly regarded)
• Knowledge of NSW workers’ compensation and regulatory requirements desired

We’re looking for people who are curious, caring, and committed to doing great work every day, people who want to contribute to a high-performing team and make a real impact …. Always Good